I have been a Las Vegas area resident since 1947, and graduated from Las Vegas High School and UNLV, before attending law school. During my career as an attorney traveling across the country, it amazed me that my travel agency never really took the time to understand what my travel preferences were. For many years I thought about owning an agency that really provided individual personalized service to its clients. As I examined the travel business, it became clear to me that selling airline tickets and renting automobiles was not going to provide the opportunity to really become a specialist with the knowledge and time to truly serve travel clients.
In 1994 I decided to become an owner of a cruise only agency in Las Vegas. The intent was to provide exceptional service with personal attention making sure our clients were on the “right cruise” for their individual needs, desires, and expectations. Over the years we have expanded our service and expertise to provide a vacation package on sea or land to virtually anywhere in the world. By not having to take orders for airline tickets all day, our staff is able to focus on becoming vacation destination and cruise experts. Bonnie and I believe that our success is based on the personal service and attention we and our staff give to our clients and our willingness to go the extra mile to serve them and particularly help when unexpected difficulties surface - the kind of help one will not get on the internet.
Hosted by Doug & Bonnie Crosby and Scott Caddow on Crystal Serenity
Hosted by Bonnie Crosby on Explora Journeys